LUXURY MAROON × IVORY HERITAGE
1. Information We Collect
When you interact with the NINEOX digital boutique, schedule a private consultation, or purchase a couture masterpiece, we collect necessary personal details to fulfill our bespoke services:
- Patron Identity: Full Name, Title, Mobile Number, and Email Address.
- Delivery Credentials: Insured Shipping Address, Landmark, PIN Code, and Delivery Instructions.
- Sartorial Profile: Custom tailoring sizes, collar measurements, sleeve lengths, and bridal drape preferences.
- Transaction Records: Order identification, date, chosen payment mode (Cards, UPI, Netbanking), and tax invoice records.
2. How We Utilize Your Information
Your data is utilized exclusively to provide exceptional sartorial artistry and seamless client service:
Bespoke Production
Instructing master tailors and embroiderers with exact silhouette specifications.
Insured Dispatch
Facilitating tamper-proof, armored concierge courier dispatch across India and internationally.
Private Client Updates
Dispatching SMS, WhatsApp, and email alerts regarding your creation's weaving and tailoring status.
Patron Privileges
Sharing confidential previews of new royal collections and festive archive releases with your consent.
3. 256-Bit Encrypted Payment Security
NINEOX does not store your credit card numbers, CVVs, or bank PINs on our servers.
All monetary transactions are processed through RBI-authorized, Level-1 PCI-DSS compliant payment gateways with 256-bit Secure Socket Layer (SSL) encryption. Whether you use UPI (Google Pay, PhonePe, Paytm), Credit/Debit Cards (Visa, Mastercard, American Express, RuPay), or Netbanking, your financial credentials remain completely protected.
4. Bespoke Measurements Vault
Measurements recorded during your bridal appointments or bespoke fitting sessions are securely stored in our confidential Patron Vault. These records allow repeat orders to be tailored with instant precision without requiring repetitive fitting consultations. You may request deletion or modification of your measurement records at any time.
7. Your Patron Privacy Rights
Under Indian digital data protection laws and global privacy standards, you maintain the following rights:
Right to Access
Request a copy of your stored account data.
Right to Rectify
Update address or sizing specifications.
Right to Erase
Request complete deletion of your account.
8. Data Privacy Concierge Contact
If you have any questions, privacy inquiries, or wish to exercise your data rights, please contact our dedicated Data Protection Office: